make it dark grey fabric

Terms and Service

Operated by:
BM Commerce Ltd t/a Maison Margarita
128 City Road, London, EC1V 2NX, United Kingdom
contact@maisonmargarita.co.uk 
0333 090 9360

Last updated: May 2026

1. Introduction

These Terms of Service govern your use of maisonmargarita.co.uk and the purchase of products from Maison Margarita. By accessing our website or placing an order, you agree to these Terms.

If you do not agree with these Terms, you should not use our website or purchase from us.

2. Eligibility

By using our website, you confirm that you are:

  • At least 18 years old
  • Providing accurate and complete information
  • Purchasing for personal or household use

3. Products & Descriptions

We aim to display accurate product information, including dimensions, materials and imagery. However:

  • Colours may vary depending on screen settings
  • Natural materials may differ slightly in appearance
  • Product availability may change without notice

Backorder items

Some items may be available on backorder. When this applies, the estimated lead time will be clearly displayed on the product page before purchase. Backorder items items are supplied according to the extended timeframe provided by our suppliers.

We reserve the right to update or discontinue products at any time.

4. Orders

When you place an order, you are making an offer to purchase.

Your order is accepted only when:

  • Payment is successfully processed
  • Stock availability is confirmed
  • You receive an order confirmation email

If an item becomes unavailable after purchase, we will contact you immediately and issue a full refund.

We may decline or cancel an order if:

  • The product is unavailable
  • There is an error in pricing or product information
  • Fraud or misuse is suspected

Backorder

  • Your order is accepted once payment is processed and the backorder lead time is confirmed
  • Backorder items can be cancelled before supplier processing begins. Once the supplier has allocated stock or started preparing the order, cancellations or amendments may no longer be possible.
  • If you have any concerns, please contact us within 48 hours of ordering.

5. Pricing & Payment

Prices are shown in GBP and include VAT.

Unless stated otherwise, prices do not include:

  • Delivery charges
  • Remote area surcharges

You agree to provide accurate and up‑to‑date payment information. Your order will not be dispatched until payment has been received.

6. Shipping & Delivery

Delivery times are estimates and may vary depending on courier routes and warehouse locations.

Once your order is handed to the courier, risk of loss passes to you.

Full details are available in our Shipping Policy.

Backorder

Backorder items are temporarily out of stock but scheduled for restock. The estimated dispatch timeframe for backorder items is 45–60 business days (8–12 weeks) from the date of your order, depending on supplier availability and restock schedules.

7. Returns & Refunds

Returns are accepted in accordance with our Return & Refund Policy.

You must notify us of any damage or issues within the required timeframes.

Refunds are issued once returned items have been inspected and approved.

8. Intellectual Property

All content on this website — including text, images, graphics, branding and layout — is owned by BM Commerce Ltd t/a Maison Margarita or our licensors.

You may not copy, reproduce or distribute any content without written permission.

9. Third‑Party Services

Our website may contain links to third‑party websites or services. We are not responsible for:

  • Their content
  • Their policies
  • Any loss or damage arising from their use

You access third‑party sites at your own discretion.

10. Relationship With Shopify

Our store is powered by Shopify, which provides the ecommerce platform that enables us to operate our website.

All purchases are made directly with BM Commerce Ltd t/a Maison Margarita, not Shopify.

Shopify is not responsible for:

  • Your order
  • Delivery
  • Returns
  • Product issues

11. Limitation of Liability

To the fullest extent permitted by law, BM Commerce Ltd t/a Maison Margarita is not liable for:

  • Indirect or consequential losses
  • Loss of profits, revenue or data
  • Delays caused by couriers or external factors

Nothing in these Terms affects your statutory rights.

12. Indemnity

You agree to indemnify BM Commerce Ltd t/a Maison Margarita against claims arising from:

  • Your misuse of the website
  • Your breach of these Terms
  • Your violation of any applicable laws

13. Severability

If any part of these Terms is found to be invalid, the remaining sections remain in full effect.

14. Entire Agreement

These Terms, together with our policies, form the entire agreement between you and BM Commerce Ltd.

15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.

16. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page.

17. Contact Information

For questions about these Terms, contact:

BM Commerce Ltd t/a Maison Margarita
128 City Road, London, EC1V 2NX, United Kingdom
contact@maisonmargarita.co.uk 
033 090 9360