Who is Maison Margarita?
Maison Margarita is a boutique, design-led studio and shop creating thoughtful, story-rich pieces for the home — from curated objects to bespoke design services — all crafted with intention, warmth, and a touch of cleverness. Rooted in a love for craftsmanship and considered living, our work celebrates the beauty of detail and the art of making.
Where are your products sourced?
Our pieces are supplied by trusted UK makers and workshops. Materials are chosen for their quality, character, and longevity. Each element is selected with care, reflecting our commitment to craftsmanship and considered living.
How long will my order take to arrive?
Delivery times vary depending on the item. Ready-made pieces typically ship within 5-14 business days.
Backorder items require 45–60 business days (8–12 weeks) for delivery.
Please note that deliveries to Northern Ireland, Scotland, and other remote postcodes may incur additional surcharges or slightly longer delivery times due to courier scheduling.
Please review our Shipping Policy
Why backorder takes so long?
Backorder items are temporarily out of stock and follow the supplier’s restock schedule rather than our standard delivery timeframe. These items are brought back into stock in scheduled batches, which can take 45-60 business days (8–12 weeks) depending on supplier availability, shipping timelines, and demand.
Once new stock arrives, your order is dispatched as soon as possible.
Do you ship internationally?
At the moment, we ship across the UK. International shipping will be added soon — you can join our mailing list to be the first to know when it launches.
Can I return or exchange an item?
We do not accept change‑of‑mind returns.
Returns are only accepted if an item arrives damaged, faulty or incorrect.
Custom or made‑to‑order pieces are non‑refundable unless faulty.
Please review our full Return and Refund Policy for eligibility and process.
What if my order arrives damaged?
If your order arrives damaged, faulty or incorrect, please email us within 48 hours with photos of the item and packaging so we can arrange a replacement or suitable resolution.
How do I care for my Maison Margarita pieces?
Each product includes care notes tailored to its materials. As a general guide: keep pieces away from prolonged moisture and direct heat, and clean with gentle, non-abrasive products.
Can I collaborate with Maison Margarita as a supplier or maker?
We love working with thoughtful makers and small-batch producers. If your work aligns with our aesthetic and values, you’re welcome to reach out send us an email.